The short answer
Lodging transactions use specific interchange categories requiring correct check-in and check-out data, incremental authorisation handling and proper no-show coding. On generic pricing, lodging merchants routinely lose 0.40% or more to downgrades.
Authorisation hygiene
Pre-authorise for the stay plus incidentals, increment properly for extensions, and release unused holds promptly. Poor authorisation practice both raises cost and generates guest complaints.
Card-not-present bookings
Remote bookings downgrade fastest when address data and lodging indicators are not passed. Direct booking engines should be configured for this deliberately.
Key takeaways
- Lodging interchange requires specific data fields
- Release unused authorisation holds promptly
- Direct booking engines need lodging indicators configured
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