The short answer
Quebec's Consumer Protection Act restricts several fee-passing and price-presentation practices permitted elsewhere in Canada, French-language obligations apply to signage and receipts, and Law 25 imposes Canada's strictest privacy requirements including breach reporting and privacy-officer designation.
Price presentation
Advertised prices must reflect what the consumer actually pays. Programs that add a card fee at the till sit awkwardly with that principle — dual pricing with both prices displayed is the safer structure in Quebec.
Law 25 in practice
If you store customer data — card tokens, contact details, purchase history — you need a designated privacy officer, documented retention periods, breach procedures and consent handling. It applies to small businesses too.
Key takeaways
- Build Quebec programs for Quebec, not from a national template
- French-language obligations extend to payment signage and receipts
- Law 25 applies regardless of business size
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