The short answer
Velocity limits cap transaction count or value over a period — per transaction, per day, per month. They are set at underwriting from your declared figures. Exceeding them causes declines or holds, usually during a promotion or seasonal peak.
Know your numbers before you need them
Ask, in writing, for your maximum ticket, daily volume cap and monthly volume cap. Most merchants have never been told, and discover them mid-promotion.
Raising limits
Provide historical statements, forecasts and the reason for the increase in advance. Requests made before a Black Friday are routine; requests made during one are an emergency.
Key takeaways
- Ask for your limits in writing at setup
- Request increases before peaks, not during them
- Limits derive from what you declared at application
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