Risk & chargebacks
8 guides written so a business owner can act on them, not so a processor looks good.
Velocity Limits and Transaction Caps
Most merchants discover their limits on their busiest day.
3 min read Risk & chargebacksHigh-Risk Merchant Accounts: What Changes
High risk is not a judgement about your business. It is a statement about future liability.
3 min read Risk & chargebacksFunding Holds and Reserves: Why They Happen and What to Do
Almost every hold traces back to something declared inaccurately at application.
3 min read Risk & chargebacksFraud Screening Without Killing Good Orders
Over-tuned fraud rules cost more revenue than the fraud they prevent.
3 min read Risk & chargebacksFriendly Fraud: Preventing Disputes From Real Customers
The customer is not lying to the bank. They have simply forgotten, or found calling you harder.
3 min read Risk & chargebacksYour Billing Descriptor Is Causing Chargebacks
A meaningful share of disputes are customers who did not recognise their own purchase.
3 min read Risk & chargebacksHow to Win a Chargeback: Building the Response
Issuers read quickly. Structure decides whether your evidence is seen at all.
3 min read Risk & chargebacksChargeback Reason Codes: What Each One Requires From You
The reason code tells you what evidence will be read. Sending the wrong evidence loses.
3 min readEvery fee named in 4 hours. Or call now and we quote you on the spot.
Everyone else in this industry says twenty-four hours. We say four — and if that is still too slow, pick up the phone and get your numbers while you are on the call. No contract, nothing to cancel, no pressure.